Create Your POS App

Here's what we're building

Watch this short video to see what the finished POS looks like in action before you start setting it up

Creating Your POS App

1. Go to Settings from the top navigation bar
2. Under App Studio section, click Apps

3. Click + Add New App at the top right

4. Select Service POS, this is the template for all service businesses (laundry, bag repair, tailoring, and so on)

5. Give your app a name, something simple like Main Counter or your branch name (e.g. Vinz Laundry Tampines)
6. Click Create App

That's it. EasyBiz builds your POS app and takes you straight to the app overview page.

How Your POS App Is Structured

Before configuring anything, it helps to understand how the pieces fit together — especially since you'll be visiting a few different pages in Settings.

Your POS app is made up of three layers:

The App Itself

This is what you just created. It holds everything together — your screens, tools, and settings. You manage it from Settings → App Studio → Apps.

Pages / Screens

These are the tabs your staff switches between at the bottom of the POS. EasyBiz automatically sets up two screens:

• Checkout -> where staff adds items and processes payment (catalog on the left, cart on the right)
• Orders -> where staff views and manages existing orders (order list on the left, order detail on the right)

You can view these screens by going to Settings → App Studio Section → Pages and clicking the POS tab. You don't need to change anything here, EasyBiz sets them up correctly for you.

Blocks

The tools that live inside each screen. Each block does one specific job — the Catalog block shows your items, the Cart block handles the order and payment button, the Orders block lists past orders, and so on. Some blocks are app-wide tools (like Payment, Cash Drawer, and Time Clock) that your staff accesses from icons on the POS rather than from a specific screen.

You configure your blocks by going to Settings → App Studio Section → Blocks and clicking the POS tab.

What Gets Created Automatically

When you create a Service POS app, EasyBiz automatically sets up two screens/pages and ten blocks. You don't need to build any of this from scratch.

The two pages/screens:

The ten blocks:

Configuring Your Blocks

To configure your blocks, go to Settings → App Studio Section → Blocks and click the POS tab. Click any block to open its settings.

Catalog

Displays your service items on the Checkout screen.

• Display Name → the label shown at the top of the catalog. Leave as "Catalog" or rename it.
• View Mode → Grid (image tiles, good for visual browsing) or List (scrollable list, good for long price lists).

Click Save when done.

Cart

The order summary and checkout button.

• Contact Selector → controls whether staff must link a customer to the order. Set to None (no customer field), Optional (staff can search or skip), or Mandatory (staff must select a customer before charging).

Click Save when done.

Orders

The order list and filter tabs.

• Search all sales channels → off by default (shows orders from this location only). Turn on to see orders from all branches.
• Order Listing Detail → customise the second line under each order using @ placeholders.
• Filter Presets → comes with Unpaid and All. Add more to filter by workflow stage or sales channel.

Click Save when done.

Order Detail

The full order view when you open an order.

• Quick Actions → shortcut buttons at the top of every order. Default: Line Items, Order Events (main column), Payment, Notes, Contact, History (side column).
• Sections → add Fulfillment to the main column so staff can mark items as collected. Add Delivery Jobs to the side column if you offer home delivery.

Click Save when done.

Payment

Turn on the payment methods your store accepts.

• Enable Partial Payment → lets staff collect less than the full amount (e.g., split payments or deposits).
• Enable Back-Date Payment → lets staff record a payment with an earlier date.
• Payment Methods → turn on the methods you accept:

• Drag payment methods to reorder — put your most-used method at the top.

Click Save when done.

Order Confirmation

The screen shown right after an order is placed — a green checkmark, the order total, and action buttons.

• Action button columns → choose 1, 2, or 3 columns for the button layout.
• Confirmation Actions → buttons shown after an order. Print Receipt is included by default. You can add:

Next to the receipt and label template selector, there is a number setting — Off, 1, 2, or 3. This controls auto-printing: how many copies print automatically the moment the confirmation screen appears, without staff needing to tap anything.

Click Save when done.

Cash Drawer

Tracks all cash in and out each day. Set your Default Starting Cash amount (e.g., $100) — if you leave it at $0, staff will type it in each time they open the drawer.

For full setup instructions and how the Cash Drawer works on your POS device, see [Set Up Your Cash Drawer on the POS]

Daily Sales

Powers your end-of-day report. You'll need to link a Close of Day Flow and a Close of Day Receipt Template before your staff can use it.

For full setup instructions, see [Set up your Close of Day Report]

Time Clock

Lets your staff clock in and out for their shifts. By default it's optional — change Clock-in Mode to Required if you want staff to clock in before they can access the POS.

For full setup instructions and how the Time Clock works on your POS device, see [Set up your Time Clock]

Contact

The customer form when adding a new contact. Already collects name, phone, and email by default.

• Form Fields → configure which fields appear (name, phone, email, birthday, remarks).
• Account Scope → controls whether new customers are visible across all your locations or only at the current counter. Options: Always global, Always local to sales channel, or User can choose (default).
• Contact Description → a short line shown under the customer's name in the cart. Type @ to insert placeholders (e.g., loyalty tier, outstanding balance).

Click Save when done.

FAQs

Which template should I pick?

Pick Service POS — it's the template for all service businesses (laundry, bag repair, tailoring, etc.). EasyBiz automatically sets up 2 screens (Checkout, Orders) and 10 blocks for you.

Does the app name I enter appear on customer receipts?

No. The app name is only for your internal reference in Settings — it helps you tell your apps apart if you run more than one counter. Receipts use the Location name instead.

Do I need to configure every block before taking my first order?

No. At minimum, turn on your payment methods and link your receipt template. Catalog, Cart, Orders, Order Detail, and Contact all work out of the box — you can fine-tune them later.

Why don't I see Stripe or HitPay in my Payment block?

They only appear after connecting the integration in Settings → Integrations. In-House and Custom payment methods are always available regardless.

Why is my Catalog empty on the POS?

The Catalog only shows items if your Business Unit has a price list or product catalog linked. Check your Business Unit settings to make sure the catalog is attached.