Event Notifications

In this chapter

Event Notifications turn routine shop events into automatic emails or WhatsApp messages. When a payment comes in, an order is ready for collection, or a pickup is missed, the system messages the customer or the right staff member on its own. This category explains the feature, what events are available, and how to build your first working notification.

Articles

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Introduction to Event Notifications

Learn what Event Notifications do, who can receive them, and which moments in your shop should send an automatic message.

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Setting Up Customer Event Notifications

Build your first customer-facing event notification, with five examples you can copy as a starting point.