Mini Apps

In this chapter

Most service businesses still take bookings the slow way — customers ask over WhatsApp, staff ask for the address, ask for the time, confirm manually, and type everything in by hand. Mini Apps cut all of that out. You set up a simple booking form once, and the next time a customer asks, you send them a button. They tap it, fill in their details, and the booking goes straight into your system — while you focus on running your business.

Articles

What Is a Mini App?

What Mini Apps are, how they help your business get more bookings, and what you need to set up before getting started.

Setting Up a New Order: Pickup & Delivery Mini App

Let customers book a home pickup and return delivery in one WhatsApp form — ideal for laundry and dry cleaning businesses.

Setting Up a New Order: Pickup Only Mini App

Let customers schedule a home pickup through WhatsApp — ideal for repair businesses where the return date isn't fixed at the time of pickup.

Setting Up a Schedule Delivery Mini App

Schedule the return delivery of a completed order by sending customers a booking form directly on WhatsApp.

Setting Up a Reschedule Pickup & Delivery Mini App

Let customers move an existing pickup and delivery booking to a new date and time — directly through WhatsApp.

Setting Up a Customer Sign Up Mini App

Let new customers register their contact details and address through a simple WhatsApp form — ideal for onboarding walk-ins or capturing leads.

Sending Your Mini Apps to Customers

Once your Mini App is set up, the next step is getting it to your customers. Here are three simple ways to share your booking forms.