Most “where is my order” messages can be answered before they are sent. A tracking block in your emails does exactly that.
Show Progress in the Email
The tracking block shows the current stage of an order inside the email itself, so customers do not have to go anywhere to check.
Footers That Do Their Job
A standard footer carries your business details and an unsubscribe link, so marketing emails meet the expectations customers and inboxes have.
Order Notes on the Order
Notes attached to an order can now be shown to the customer, which is useful when something about the item needs saying.