Two things that make a shop floor faster: a printer that works from the device in your hand, and a clear definition of what “in progress” means.
Bluetooth Printers
Pair a label or receipt printer with the app and print directly from the job, without walking to a workstation.
Milestones You Define
Set the milestones an order passes through — intake, production, fulfilment — so “where is it” has a consistent answer across your team.
Photo Records
A photo gallery and photo record step keep item condition evidence attached to the order, which is what settles a dispute later.