CRM pricing

No. Your team holds one Full seat per person, and it covers every product on your account. Someone working in Sales and CRM holds one seat, not two, and an office manager and a driver hold the same seat at the same rate. What each person can actually reach is set by their permissions, not by buying more seats.

No. Every Full seat on an account sits at the same tier, so two people on Professional and eight on Standard is not purchasable.

Only the four products priced by the Full seat: Sales, CRM, Production and Field Service. Moving any of those to Professional moves every Full seat to the Professional rate. Products priced per location, site, brand, phone number or business leave your seat rate alone — upgrading Point of Sale to Professional, for example, does not change what your team costs.

No. Company setup, permissions, cross-product reporting and the shared inbox live on CRM, the shared business and customer record. They are what the Full seat buys, so they are not sold again as a separate line.

They answer different questions. Point of Sale is priced per counter and runs the sale itself; CRM is priced per person and holds the customer record, order history and shared inbox behind it. Businesses commonly start with a selling surface and add CRM when they want that history shared across the team.

No. There is no account fee, no setup fee and no minimum, so switching a product on costs nothing beyond its listed price. One tier in the whole lineup adds a flat monthly charge on top of its listed price — Production Professional, at SGD 350/mo for the routing, capacity and ETA engine that runs for the whole business rather than per person. It bundles no seats. Everything else is exactly the price on its card.

An annual commitment is discounted against the monthly list price, and the discount applies to every price on this page. Use the Monthly and Annual toggle to see both figures before you decide.

They are not included, and they are not marked up either. Provider charges for WhatsApp, SMS, email and payment processing are pass-through: they are billed by volume and paid to the provider rather than to EasyBiz.

MAX is the EasyBiz plan for complex operations. The products you run stay the same; what changes is that the whole account moves onto one agreement, quoted for the scale you operate at rather than bought self-serve, and covering guided onboarding, a named account manager and priority support. Many locations, a large team, several brands or more than one market are the usual reasons a business moves to it. Agreements start at SGD 2,500 a month and are quoted from there — tell us how you operate and we will price it.