Company or Brand Profile?

What you want to changeWhere it lives
Registered business name, registration number, tax numberCompany
Registered address printed on the invoiceCompany
Tax rate, rounding, sales periodCompany
Brand name customers seeBrand Profile
Logo used on receipts, websites and appsBrand Profile
Brand coloursBrand Profile

You will find your Brand Profiles under ⚙️ Settings Brand Profiles , in the Administration section.

Settings → Brand Profiles


When One Brand Profile Is Enough

Most shops need one. Use a single Brand Profile when every shop, your online store and your app all trade under the same name and the same logo.

When You Need Several

Create a second Brand Profile when you sell under a different name or a different look, but still under the same registered business. Common cases:

  • A premium service line with its own name and logo, invoiced by the same business

  • A shop you took over that keeps its old name for now

  • A separate online store aimed at a different type of customer

You do not need a second Company for any of these. A second Company is only for a second legal business or a different country.


Where Your Brand Profile Shows Up

Once you assign a Brand Profile, it is used by:

  • Your point of sale shops — each shop carries one Brand Profile, so each counter can print its own brand

  • Your online stores — the store’s receipts use the profile you assign to it

  • Your customer website — the site takes its name, logo and colours from the profile it is linked to

  • Receipts and printed documents — the monochrome logo is the version used for printing and low-colour output

  • Installed apps and shortcuts — the app icon is used when a customer adds your ordering page to their phone


FAQs

Does adding a Brand Profile cost more on my bill?

No. Brand Profiles are part of the platform. Your plan is priced on the products you run and the seats your team uses, not on how many brands you present.

If I change the logo on a Brand Profile, do old receipts change?

Anything printed or sent from now on uses the new logo, including a reprint of an old order. Files you already downloaded or emailed keep the old logo.

My Company name and my shop name are different. Which one prints on the invoice?

Both have their place. The registered Company name, registration number and address print for legal and tax purposes. The Brand Profile supplies the name and logo your customer recognises.

Can two shops share one Brand Profile?

Yes, and that is the normal setup. Every shop and online store under the same brand can point at the same profile, so one logo change updates all of them.

Can I remove a Brand Profile once I stop using it?

You archive it rather than delete it, so old documents still make sense. Archiving is refused while anything is still linked to it, so reassign those records first.

Can I set my fonts here?

No. A Brand Profile covers the brand name, logos and colours. Typography for your customer website is handled in the website settings.

Who can create and edit Brand Profiles?

Anyone with the Brand Profile settings permission. General settings access does not automatically include it, so check the person’s permissions if the page will not open.


What’s Next

Continue to Creating and Assigning a Brand Profile to set one up and connect it to your shops, online stores and website.