Product / Online Store
A booking app that wears your brand, live in minutes
Online Store is the app your customers book and order from — services, time slots, checkout, order tracking, accounts and wallet — on your own web address. EasyBiz builds and maintains the app. You add your brand, switch on what you sell, and publish.
What you get
Everything a customer needs to book, already built
The app is ours to build and keep current, so you never design a page or wait for a rebuild. What you decide is your brand, what you sell, when you can serve, and how you get paid.
Live in minutes
Pick a layout, choose your brand profile, set your web address and publish. No designer, no developer, nothing to generate.
Your brand, everywhere
Logo, name, colours and fonts come from one brand profile. Change it once and the app follows — on the web and in your mobile app.
Ordering and booking
Your services and prices in a guided flow whose steps you choose, offering only the areas, days and slots you can actually serve.
Payment
Card and online QR payment at checkout, or a payment link when the price is only known after the work.
Customer account
Customers sign in with their phone number, see where each order has got to, and order again from a past order.
Wallet and loyalty
Points, prepaid store credit and member prices — one balance per customer, on every channel you sell through.
Your brand
Set your brand once. The app wears it.
A brand profile holds your name, logo, colours and fonts. Assign it to your Online Store and every screen takes them on — the header, the buttons, the order cards, the sign-in page. The same profile dresses your Mobile App, so a customer moving between the two sees one business.
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One brand profile, kept in the console, is the only design input the app needs. There is no theme to pick and no page to lay out.
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Update the colour or swap the logo in the profile and the live app follows on its next load — no republish, no rebuild.
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Your Online Store and your Mobile App draw from the same profile and the same pages, so the two never drift apart.
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The layout, the flows and the screens are built and kept current by EasyBiz. Every improvement reaches your store automatically, with nothing for you to update.
Your app
Arranged around the work you do, not designed from scratch
Choose one of two layouts — a drawer menu or app-style tabs — then switch on the pages your business needs: book, prices and services, my orders, repeat orders, wallet, account, help. A laundry leads with a pickup booking; a repairer leads with an assessment request. Everything else is already built.
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Drawer navigation that reads as a website, or bottom tabs that read as an app. Switch between them at any time; nothing else changes.
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Turn pages on or off and set their order from the console. The change reaches the live app when you publish, without a rebuild.
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Live on an EasyBiz address straight away, and your own domain connected on request at no extra cost.
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Keep your existing site or a Marketing Studio site for the story. Point its Book now button at your Online Store and the booking happens here.
Ordering
An order that takes a minute, with the steps you choose
Address, services, times, details, confirm — a short guided flow a customer finishes in one sitting. The steps come from a registry rather than a fixed checkout, so you decide which ones run, in what order, and what each one asks. It is the same flow your Mobile App runs, so the two never ask for different things.
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Turn steps on or off and set their order — items, service options, address, time slot, photos, review.
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Customers pick from your own services, options and prices, straight from the catalogue your counter sells from.
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Each step decides what it collects — quantities, item notes, photos — so an order arrives ready to work on instead of needing a call to complete.
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The review step shows the services, the times and the address, so a customer confirms the job you are actually going to do.
Wash & fold $8.50 /kg 
Dry cleaning from $7.00 /pc 
Ironing only $1.90 /pc 
Duvets & bulky items from $28.00 Booking
Customers only ever see what you can actually serve
Service areas, open days, slots and their capacity, how much notice you need, and how far ahead a customer may book — set once, and the app offers nothing outside them.
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Set the areas you serve. An address outside them stops in the flow instead of becoming a job you have to turn down.
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Choose the days you take work and the slots inside them, each with the number of jobs it can hold.
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A notice period keeps the next hour off the list, and a booking window decides how far ahead a customer can go.
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Offer only the fulfilment you do — collection from the customer, delivery back, a service visit, or collection in store.
Payment
Get paid online, even when the price comes later
Card and online QR payment at checkout, on the same gateway your counter uses. You decide which methods appear online, and when the price is only known after the job, you send a link instead.
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Take card and QR payments in the app, with the money settling into your own payment account.
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Turn methods on and off for the store — card, QR payment, pay on collection, store credit.
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Send a payment link or a payment QR once the load is weighed or the job has been quoted.
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An online payment lands on the order your team is working from, so the counter is not reconciling two systems.
Accounts and wallet
Customers can answer their own "is it ready?"
Customers sign in with their phone number and a one-time code — as the same customer your counter already knows. They see their orders and where each one has got to, order again from a past order, and keep their points and prepaid balance in one wallet that works on every channel you sell through.
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Signing in resolves to the customer record your counter, your chat and your orders already use — not a second list to reconcile.
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Customers see their own order history and where each order has got to, read from the same status your team is working from.
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A past order becomes the next one — the same services prefilled, priced at today's prices, ready for a new slot.
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Customers earn on what they spend, top up a balance and spend it at checkout — the same balance they hold at your counter and in your app.
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Order confirmation and receipt go out on your own template when an online order is placed and paid.
Better together
Connect this product to the next part of your workflow.
Use this product on its own, or connect it with another EasyBiz Cloud product when the next handoff needs shared customer or order context.
FAQ
Common questions about Online Store
Is this a website?
It is the app your customers book from — a working store with services, slots, checkout, order history and accounts — on your own web address. It is not a marketing website with pages about your business; Marketing Studio makes those. Many businesses run both: the Marketing Studio site tells the story, and its Book now button opens the Online Store.
How long does it take to go live?
Minutes. Choose a layout, assign your brand profile, pick your web address and create the store. Then switch on the business units you sell online, check the booking rules and payment methods you already use, preview it, and publish. There is no design step and nothing to generate.
Can I change how it looks?
You control your brand — name, logo, colours and fonts — the layout, which pages are on and in what order, and the wording of your services. The structure itself is ours to maintain, which is what lets every store receive improvements automatically. If you want pages designed around your story, that is Marketing Studio.
Can customers start orders and bookings online?
Yes. Customers browse your services and prices without signing in, then sign in with their phone number to book. The order lands in the same place as everything taken at the counter, with its pickup or delivery jobs already scheduled.
How do I stop customers from booking when we are closed?
Set the notice period, how far ahead customers can book, which areas you serve, and when a booking may be changed. Customers only ever see the options you configured. Note this works from your rules, not from your team's live workload — it will not stop bookings because a particular day is already busy.
Do customers need an account?
To book, yes. They sign in with their phone number and a one-time code, which is what ties the order to the customer your team already knows. Browsing services and prices needs no sign-in.
Can customers see order history?
Yes. A customer account carries their order and booking history and the live status of each order, and a returning customer can order again from a past order instead of starting from nothing.
I already have a website. Can I keep it?
Yes. Keep your existing site and link its Book now button to your Online Store's address. The booking, the checkout and the account live here; your site keeps telling the story.
Can I add my own domain?
Yes. You can request custom-domain setup in the console, use the CNAME details shown there, and keep the assigned EasyBiz link live while the domain is activated.
Can I get a branded mobile app for my customers?
Yes. Mobile App is its own product, published under your name to the App Store and Google Play. It is built from the same brand profile and the same pages as your Online Store, so the two are published together and always match. You can buy either on its own — neither one requires the other. Building and submitting the app takes a day once your developer accounts are open, and Apple and Google charge their own developer account fees directly.
Do I need the Online Store to get the app, or the other way round?
Neither. They are two separate products with two separate prices. Both include online ordering, checkout, customer accounts and order history in the base price, so whichever one you buy is complete on its own.
Will this work with my counter orders?
Yes. Online Store is built to work alongside Point of Sale, Field Service and the customer records you already keep in EasyBiz Cloud.
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