Pipelines only take effect once a business unit uses them. In the current console this is done in the **Business Units** settings, where each business unit is assigned its pre-production, production, and completion & handover pipelines — with separate choices for online orders and POS / shop orders.
In older versions of the console, this was done on the **Order Types** tab under Settings → Operations → Order Management. That page is now in the **Deprecated** section of Settings. Use the Business Units path below instead.
### Assigning Pipelines to a Business Unit
1. Click the Settings (gear icon) in the top navigation.
2. Scroll to the **Administration** section and click Business Units.
3. If you have more than one business unit, select the one you want at the top of the page.
4. Scroll to the **Order Pipeline** section. Here you assign the pipelines you built earlier:
- Online Pre-Production — the pre-production pipeline(s) used for online orders. Choose "None (start at production)" if online orders should skip pre-production.
- POS / Shop Pre-Production — the pre-production pipeline(s) used for orders created at the counter. Choose "None (start at production)" to skip.
- Production Pipeline — the single production pipeline all orders in this business unit go through.
- Online Completion & Handover Pipelines — how online orders are handed over (e.g. Home Delivery).
- POS / Shop Completion & Handover Pipelines — how counter orders are handed over (e.g. Shop Pickup).
5. Click Save. You will see a confirmation that the order pipeline was updated.
You can assign more than one pre-production and completion & handover pipeline per channel. When staff create an order, the system uses the pipeline that matches the order — for example a home delivery order follows your Home Delivery handover pipeline, while a shop collection order follows Shop Pickup.
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Your setup is now active! When a user starts a sales order under this business unit, the system automatically follows the pipelines you assigned, guaranteeing the correct operational path is followed every time.